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All orders made before 1 PM Sydney Time will be posted out the same business day. Any order after this time will be posted the next business day. Please note engraving orders will be dispatched 1-2 business days after the order was placed- this is in addition to postage time.

Business days exclude holidays and weekends. Orders made on weekends or public holidays will be posted next business day. Shipping confirmation with tracking is sent to your email address around 5 PM.

Yes we do.

Yes we do. We regularly ship to the UK, USA, New Zealand, Hong Kong, Singapore, France, Switzerland, Italy, Spain, Canada, Qatar and The Netherlands.

International Delivery:

Air Mail - AU$9.99 - Typically takes between 7 - 21 days
Courier (UPS)- AU$29.99 (2-3 working days, full tracking ability)

If you have an urgent requirement or require your products by a certain date, we suggest you select Courier as Air Mail can experience delays, depending on the international post network, customs, etc.

Tax and import duty's may be levied by your local customs office or postal service. Any additional charges for customs clearance, import duties or local taxes are to be borne by the customer. We do not take any responsibility for these charges and have no control over what they may be.

If you have an urgent requirement, please email or phone us and request priority processing.

Yes, all our cufflinks and tie clips come presented in a smart gift box.

When your order leaves our warehouse, a tracking number is sent to your email address. From this email you can click the tracking number and find out the location and estimated arrival date of your parcel.

If you are unsure about the order status or still haven't received the item, contact us through email, SMS or phone call whichever works best for you and we will assist.

If the tracking indicates any delays or issues, please contact us so we can raise it with the carrier and establish the best course of action. We have account managers and priority contacts with the carriers, so it is often faster for us to follow this up on your behalf.

Please ensure the business name is noted on the postal address. This makes delivery much easier, and avoids any confusion when several businesses share the same address.

Some companies have a standing order with Australia Post to re-direct mail addressed to their street address to their PO Box. Generally a company representative or contract courier then clears out the mail daily and delivers it to the business address. This arrangement usually works well however if the parcel arrives at the PO Box after the PO Box has been checked for the day, it may not reach you until the next day. Also, this arrangement can confuse customers as the tracking will show "Awaiting collection at Post Office" until it is collected by the representative.

We are located in Brookvale, NSW, 2100 - which is on the northern beaches of Sydney, just near Manly. All items are in stock at our warehouse.

We don't have a physical store, however we do attend several shopping centres, markets, and events throughout the year where you can visit us and purchase in person. These will be listed on the homepage and facebook page closer to the event.