4.9/5 | 18,000+ reviews
FREE Delivery on orders $49+ (AUS)
Fast Shipping from Sydney (Fair Dinkum!)
30-Day Returns & 2 Year Warranty

We've got answers

How long does delivery take?

All orders made before 1 PM Sydney Time will be posted out the same business day. Any orders placed after this time will be posted the next business day. Please note engraving orders will be dispatched 1-2 business days after the order is placed- this is in addition to postage time.

Business days exclude holidays and weekends. Orders made on weekends or public holidays will be posted next business day. Shipping confirmation with tracking is sent to your email address around 5 PM.

Order Amount Standard Post Express Post Star Track

$49 and above


From $9 -
Calculated based on weight/location

From $20 -
Calculated based on weight/location

Below $49


From $9 -
Calculated based on weight/location

From $20 -
Calculated based on weight/location


within NSW








1-3 business days

1-2 business days

3-5 business days

2-3 business days

2-3 business days

2-4 business days

2-3 business days

3-5 business days

2-5 business days

2-5 business days

4-7 business days

3-6 business days

5-7 business days

5-7 business days

3-5 business days

10-13 business days

Do you deliver to Parcel Lockers, PO Boxes and Parcel Collect addresses?

Yes we do.

Do you ship internationally?

Yes we do. We regularly ship to the UK, USA, New Zealand, Hong Kong, Singapore, France, Switzerland, Italy, Spain, Canada, Qatar and The Netherlands.

International Delivery:

Air Mail - AU$9.99 - Typically takes between 7 - 21 days
Courier (UPS)- AU$29.99 (2-3 working days, full tracking ability)

If you have an urgent requirement or require your products by a certain date, we suggest you select Courier as Air Mail can experience delays, depending on the international post network, customs, etc.

Tax and import duty's may be levied by your local customs office or postal service. Any additional charges for customs clearance, import duties or local taxes are to be borne by the customer. We do not take any responsibility for these charges and have no control over what they may be.

If you have an urgent requirement, please email or phone us and request priority processing.

Do your items come with boxes? 

Yes, all our cufflinks and tie clips come presented in an elegant gift box.

I have not received my order, what should I do?

When your order leaves our warehouse, a tracking number is sent to your email address. From this email you can click the tracking number and find out the location and estimated arrival date of your parcel.

If you are unsure about the order status or still haven't received the item, contact us through email, SMS or phone call whichever works best for you and we will assist.

If the tracking indicates any delays or issues, please contact us so we can raise it with the carrier and establish the best course of action. We have account managers and priority contacts with the carriers, so it is often faster for us to follow this up on your behalf.

I'm shipping the order to my office address. Anything to note?

Please ensure the business name is noted on the postal address. This makes delivery much easier, and avoids any confusion when several businesses share the same address.

Please note some companies (esp those located in CBD areas) have a standing order with Australia Post to re-direct mail addressed to their street address to their PO Box. Generally a company representative or contract courier then clears out the mail daily and delivers it to the business address. This arrangement usually works well however if the parcel arrives at the PO Box after the PO Box has been checked for the day, it may not reach you until the next day. Also, this arrangement can confuse customers as the tracking will show "Awaiting collection at Post Office" until it is collected by the representative.

Where are you based? Do you have a physical store?

We are located in Brookvale, NSW, 2100 - which is on the northern beaches of Sydney. All items are stocked at our warehouse.

We don't have a physical store, however you are welcome to visit our small showroom at the warehouse with a select range of watch boxes, winders and cufflinks on display. Please make an appointment via our contact page prior to your visit to ensure someone is available to assist you.

Can you wear cufflinks with ANY dress shirt?

Cufflinks are usually worn with french-cuffed dress shirts but it's now possible to wear them with any dress shirts using these Shirt Cuff Adapters. 

An item is out of stock, what should I do?

Please contact us if an item is out of stock. We can let you know if it is possible to re-order the product and its estimated arrival date.

In some circumstances, we are able to place a special order for an out of stock or specific item. Special orders can take between 2-8 weeks to arrive depending on where the item is located. Please contact us and we can advise the best course of action.

Can you engrave?

Yes, we can engrave on certain cufflinks. Please choose from our range of personalised cufflinks here

If the cufflinks do not appear in our engraving styles above, you may still be able to engrave them at your local engraver provided the material is suitable for engraving. Usually wood and metal are appropriate for engraving. Please discuss with your local engraver.

Can you make custom cufflinks?

While we can and do make custom cufflinks, due to mould and setup costs, it isn't feasible for us to do a custom run of less than 30 pairs.

If you have ordered custom cufflinks from us before, please contact us as likely we will have your mould/design still available.

What are the cufflinks made from?

Most of our cufflinks are made from rhodium plated brass- for good reasons. Our cufflinks do not tarnish, do not change colour and do not require regular polishing.

Occasionally we are asked why we plate our items in rhodium instead of silver. Rhodium is a precious metal and more expensive than silver. Silver jewellery itself is often plated with rhodium to prevent tarnishing. Rhodium is also more lustrous and maintains its shiny appearance for longer.

Do you gift wrap?

Yes, gift wrapping is available for small items (cufflinks, socks, tie bars) at a cost of $5. Unfortunately we cannot wrap large items (storage boxes and watch winders).

Please select wrapping in the cart, and you have a choice to add a gift message. Please note unless otherwise specified we will wrap all items in your cart together.

What is your return policy?

We have 30 day easy returns for either an exchange or refund for your peace of mind. Goods should be returned in new condition in their original packaging. Shipping cost (if any) isn't eligible for a refund.

To make a return, please contact us and we will create a return reference number for you and advise the details on how to return.

  • The item(s) must be returned in their original packaging
  • Please ensure the item(s) are packed appropriately so it reaches us in its original condition and undamaged. Any damage shall be borne by the customer.

To make a return, please contact us and we will create a return reference number for you and advise the details on how to return.

This is in addition to the 2 year warrantyon all our products.

Faulty products or wrong item?

We take care in stocking good quality products. All of our products come with a 2-year warranty and a 30-day return and exchange period.

If there are any issues with the products you have received,

  • please contact us straight away for a quick resolution either via email info (at) cuffed.com.au or chat with us.
  • If you could include a photo in your email this would be most helpful.

I have returned an item. When can I expect my refund?

Once we have received the item,

  • We will issue a refund to the original payment method. Shipping cost (if any) is not eligible for a refund.
  • You will be notified through email once the refund has been made
  • Please note some banks take 3-5 working days to process a refund back onto credit card accounts.
  • Occasionally returned items may be misplaced in our warehouse. If you haven't received an email or a refund within 2 weeks, it is best to contact us for an immediate resolution.

If you have a question about any of our products or your order, please get in touch with us using the form on the right hand side. Alternatively call us on 1300 883 976 or SMS 0488 857 335. We are available on all business days from 9am to 5pm Sydney time.

If you're a reseller who would like to stock Cuffed.com.au products, please fill out this form.

If you'd like any further information, high resolution images, or would just like to say hi: info@cuffed.com.au

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"This is probably the best customer service I've ever had, and great products to boot."

Sam from Bardon Queensland