All orders made before 1 PM Sydney Time will be posted out the same business day. Any order after this time will be posted the next business day. Orders made on weekends or public holidays will be posted the next business day. A shipping confirmation with tracking is sent to your email address around 4 PM.
$49 and above
INTERNATIONAL DELIVERY Air Mail - AU$9.99 - Typically takes between 5 - 14 days Courier (DHL/FedEx/UPS)- AU$29.99 (1-3 working days, full tracking ability)
We regularly ship to the UK, USA, New Zealand, Hong Kong, Singapore, France, Switzerland, Italy, Spain, Canada, Qatar and The Netherlands.
If you have an urgent requirement or require your products by a certain date, we suggest you select Courier as Air Mail can experience delays, depending on the international post network, customs, etc.
Tax and import duties may be levied by your local customs office or postal service. Any additional charges for customs clearance, import duties or local taxes are to be borne by the customer. We do not take any responsibility for these charges and have no control over what they may be.
ORDER ISSUES If you are unsure about the order status or still haven't received the item, contact us through email, SMS or phone call whichever works best for you and we will assist.
If the tracking indicates any delays or issues, please contact us so we can raise it with the carrier and establish the best course of action. We have account managers and priority contacts with the carriers, so it is often faster for us to follow this up on your behalf.